customer engagement Archives - Signalmash: Omni-channel communications platform

April 6, 2022December 6, 2023

Bertrams LukstinsCommunications No Comments

What Is an SMS API?

SMS API. What is it? Today, nearly 90% of developers use APIs. APIs are effective at getting things done faster and at a higher return on investment. An API (Application Programming Interface) is a set of functions that allows applications…

March 15, 2022December 6, 2023

Bertrams LukstinsCustomer Experience No Comments

23 Ways to Effectively Use SMS with Customers

Using SMS with Customers Billions of people around the world use SMS as their preferred communications method. Research indicates that 75% of customers want to receive SMS from their favorite stores. And with SMS marketing campaigns getting response rates of…

March 1, 2022December 6, 2023

Bertrams LukstinsCommunications No Comments

What Is Voice API or Programmable Voice?

Voice API Explained Advantages of communicating with your customers are obvious. Fundamentally, talking to customers has benefits over texting, and there is a growing number of customer-facing situations where voice is the way to go. Companies have reinvented a conventional…