Communications
Communications industry articles: CPaaS trends, carrier and regulatory news, messaging channel comparisons (SMS, MMS, RCS, WhatsApp, voice), provider evaluations, and the future of how businesses connect with customers. The Signalmash team writes these to help readers understand the landscape before they commit to a platform or a strategy.
What is SaaS? Software as a Service
May 11, 2022
What is Voiceover Internet Protocol (VoIP)? Why do Businesses Use It?
April 26, 2022
How does The Campaign Registry work for SMS and MMS?
March 8, 2022
What Is Voice API or Programmable Voice?
March 1, 2022
Internet of Things (IoT) Explained
February 15, 2022
The differences between CPaaS and SaaS
January 25, 2022
Everything you need to know about STIR/SHAKEN
December 14, 2021
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What is Branded Caller ID (BCID) and Why It's the Future of Business Voice?
Understanding A2P Calling and Flash Calls: The Future of Authentication
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Redefining CPaaS Support: Why Real Help Can't Wait
About this topic archive
Signalmash publishes on US business messaging and voice: 10DLC and toll-free registration, short codes, RCS, SIP trunking, Branded Caller ID and the carrier rules that sit behind all of them. Topic pages like this one group every article that touches a single subject so you can read the whole thread in order rather than piecing it together from the main blog index.
Articles here are written by the team that runs the platform, and are revised when carrier requirements or pricing change. Where a piece covers a live compliance process, it links to the underlying documentation so you can check the current rule yourself.
Start with the fundamentals
If you are new to the subject, these guides cover the ground most questions come back to: 10DLC registration, brand to campaign approval, choosing between short code, 10DLC and toll-free, and what A2P messaging compliance actually involves.
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